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Leadership and Self Deception: Getting Out of the Box
by The Arbinger Institute
Reviewed by Keith E. Webb


 

This book tells of a manager, a CEO, a father, and a 19th century scientist who while searching diligently for their problems "out there" find that the problem is within themselves. If you're familiar with systems thinking you'll understand the science behind it. But the beauty of the book is that it's written as a business fable that follows one character through his self-discovery and correction. Along the way, you'll be drawn in as you find yourself relating to the character's challenges wanting to know what happens next in order to help yourself.

The best way to illustrate the premise behind the book, without revealing the secrets is by retelling the story of the 19th scientist, Dr Ignaz Semmelweis. As an obstetrician in the maternity ward at Vienna General Hospital he observed a high 1 in 10 mortality rate, while next door where the midwives delivered babies the mortality rate was only 1 in 50. Semmelweis researched and tested and experimented, only to discover to his horror that the doctors, who were also experimenting on cadavers, were carrying small 'particles' back to the maternity ward that sickened the women. He discovered "germs" -- and he discovered that the high mortality rate was not caused by something "out there" but by himself.

Leadership and Self-Deception sets out to answer the problem: "How can people simultaneously (1) create their own problems, (2) be unable to see that they are creating their own problems, and yet (3) resist any attempts to help them stop creating those problems?"

As I coach, I help people to recognize their role in their problems and their options to do something about it. I'm always amazed when a client resists working toward a solution because the existence of the problem provides some sort of perverse justification for my client's way of acting or a view of the world. This is self-deception. Profound. The book makes it clear that humans do this quite regularly. Indeed, I clearly saw myself in the book's story.

I won't give away the ending or the solution, only to say that the book takes the reader on a satisfying, yet challenging journey to examine inner motivations, self-betrayal, self-justification, blame of others, and what we can do to stop the cycle. We can't control other people's behaviors, but we can choose our response, and this is where the power of personal responsibility lies.

With a balanced approach the book assists the reader to take responsibility for changing the world around them by changing themselves.

Copyright © 2006 Keith E. Webb & CRM

Dr. Keith E. Webb is a trainer and experienced cross-cultural leadership coach helping organizations, teams, and individuals multiply their cross-cultural impact. Find free articles at http://www.CreativeResultsManagement.com.

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