Welcome to the help desk.

Help is here! Before writing with your question, please check to see if we've answered it already. If you still have a question, email us for an answer. Office hours are Monday - Thursday 9-5pm (pacific time).

Help With Events and Registration

  • Where can I learn more about the programs offered by Creative Results?
  • How can I find out when the next Coaching Program is being offered in my part of the world?
  • Can I get early notification when the next scheduled event I am interested in gets confirmed?
  • How can I know what time an event starts in my part of the world?
  • What can I do if I want to host a Coaching Program in my area?
  • After I complete my Coaching Program, will I be certified?
  • I want to register for an event! Where do I start?
  • I want an ICF credential. Where do I start?
  • I'm interested in becoming a trainer of your materials. What do I need to do?

Help with logging in and using this website

  • I just came to explore the website, should I log in?
  • What are the benefits of logging in or being a "member?"
  • How do I log in for the first time?
  • What if I can't remember the email address I used before?
  • How do I reset my password?
  • How can I change my email address, organization or personal information?
  • Can I get help with a technical issue I am having?
  • I need to make a payment for private coaching sessions. Where do I do that?
  • How can I get on your mailing list?

Help for Event Participants and Members

  • How can I get in touch with those that participated in my Creative Results Course?
  • I need to download the notes for my Course and can't see anything in the Secure area.
  • I have logged in but I still can't see the Course or Program I am registered for in the Secure section.
  • How do I get CCEs for a Course or Program I want to take?
  • What are the requirements to complete my Course or Program?
  • How can I find out what I have left to do to complete my Course or Program?
  • How should I turn in my Program assignments?
  • I am concerned about privacy. Can I control the information you are keeping about me?

Learn more about Creative Results

  • "Who" is Creative Results Management?
  • Where can I learn more about your Coaching Methods or Philosophy?
  • What is the ICF and how is Creative Results Management connected to it?
  • What part of the training I am participating in is reproducible?
  • Can I can teach others what I have learned in your program?


Keith WebbIf you're a involved in ministry and want to multiply your impact, we can help. I developed The COACH Model® and our ICF-approved Christian coaching training to help you achieve organizational results while simultaneously developing people.

Since 2005, we led leadership development and coaching processes in more than 30 countries from over 350 organizations. In 2016 alone, we trained 2,451 leaders in coaching skills.

Learn more about us »

Five steps to guide you through
a coaching conversation.

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9am to 5pm (Pacific time)

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Creative Results Management.
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