Meet the Creative Results Instructors

Creative Results Management instructors are all experienced practitioners. They bring decades of on-field work experience and personal mastery in coaching and training. They work and live all around the world.

Keith E. Webb, D.Min., PCC

Keith is passionate about helping leaders multiply their impact. In 2005, Keith founded Creative Results Management, a global training organization equipping Christian leaders. He designed The COACH Model® and our International Coaching Federation (ICF) approved coaching training. He has delivered training to leaders in more than 30 countries.

He lived 20 years in Asia – Japan, Indonesia, and Singapore. He is author of 7 books including, The COACH Model for Christian Leaders, and Coaching In Ministry. Keith’s expertise in cross-cultural leadership development led to his doctorate in transformational leadership.

He is an ICF Professional Certified Coach and past President of the ICF Washington State chapter. He blogs at

Bryan Brown, MDiv, MCC

With 25 years experience in developing leaders, Bryan enjoys increasing the capacity and confidence of emerging leaders as well as coaching established leaders to maximize their influence. Bryan also enjoys using his experience to work with teams on strategic planning and team development.

Bryan also currently serves at Perimeter Church in Atlanta, working with pastors and church leaders who seek to build movements of Life on Life Discipleship around the world. In this role, he has the privilege to regularly train and coach leaders around the world, including Australia, South Africa, SE Asia, and Brazil among others.

He has been happily married to Jackie for 30 years. Together they have three children – Abbie, Lindsey and Barker – and live in Johns Creek, Georgia, a northern suburb of Atlanta.

Dustyn Burwell, BRS, PCC, ACE

Dustyn thrives on developing leaders and helping businesses grow. He trains, coaches and consults with clients all over the world. He enjoys drawing out the creativity of those around him so they can reach their potential. He has worked in pastoral, ministry and marketplace arenas, and is currently living in Dublin, Ireland with his wife and 3 children.

He has a PCC designation from the International Coaching Federation and most recently received his ACE certification through WBECS from David Peterson (former director of leadership and coaching at Google).

When he’s not busy doing the job he loves, you can find him drinking great coffee and seeking out sunny places. He’s an optimist, a dreamer, and he doesn’t feel drained by Zoom.

Claire Buswell, PCC, MA, MSc

Claire is an Irish/English coach, trainer, and communications consultant. She worked in international development cooperation in Africa and Europe for over 10 years before completing her coach training with Creative Results Management in 2012.

She is drawn to working with non-profit professionals, creative/social entrepreneurs, and those navigating transition. Especially passionate about empowering women and people working on the front lines of social justice, she also enjoys training coaching skills that foster life-giving impactful work environments.

Claire is a Professional Certified Coach (PCC) with a background in Communications and Psychology. She grew up in Amsterdam, the Netherlands, and is currently based in Seattle. 

Charles Hooper, MDiv, MCC

Charles is an Executive Coach with WinShape Teams in Rome, Georgia. He has trained and coached ministry and marketplace leaders around the world. With 29 years of pastoral experience, Charles has worked with motivated pastors to carry out their pastoral calling with faithfulness and fruitfulness.

Since transitioning out of formal pastoral ministry, he started Hooper Leadership Coaching LLC. As an expression of ministry, he now “Accelerates Leaders through Complexity with Clarity” who are business owners and C-Level leaders. He is a Birkman Method Consultant, EQi 2.0 Consultant, and a Master Certified Coach with the International Coaching Federation (ICF). Charles is married to Jill and has 6 adult sons.

Rachel Johnson, PCC

Rachel Johnson, PCC, began working with Creative Results Management in June 2021. Rachel has spent the previous fifteen years, traveling the globe as a trainer, coach and consultant. During that time, her approach shifted from a “fact teller” to a “question asker,” which served her well as she interacted with Christian leaders in over 75 countries. She loves coming alongside people and drawing out what God has put inside. When not coaching and training in front of a Zoom camera, she can be found in her little cabin in California pondering how to perfect her Masala chai recipe.

Julie Jones, PCC

Julie is a people person and is especially drawn to encourage and develop Missional Entrepreneurial leaders who want to make a lasting impact in their current contexts. She and her husband have been married 30 years and have two grown married children. Though currently living in Tennessee, Julie and her family lived 6 years in France and 2 years in North Africa working with International communities. This global experience coupled with her background in Psychology and coaching training give her a passion and unique insight to offer meaningful help to people of different cultures and stages of life.

Julie enjoys writing and developing materials and leading workshops including Creative Result Management’s coaching training programs. When she is not coaching, you can find her hiking, biking, creating or enjoying time with friends and family.

Richard Lim, PCC (林育群)

Richard is passionate about developing leaders and helping them to build high-impact teams.

Richard previously worked with Cru for almost 30 years, during which he worked with leaders from various parts of the world to help them lead effectively. He started his own coaching and training business so he could focus on his passion.

While he has been coaching individuals and teams for many years, he received his first professional coaching training through Creative Results Management. Since then he has been conducting training and seminars to help leaders integrate coaching skills into their roles.

Richard is an ICF Professional Certified Coach (PCC) who is fluent in both English and Chinese and can train and coach in both languages. He and his wife, Perlin, and two daughters are based in Singapore.

林育群热心于培育领导者并帮助他们建立和领导高效能的团队。他曾在一个国际非营利机构 (Cru) 任职近三十年,期间大部分时间与来自世界各地的领导者协作,帮助他们更有效地领导。为了能更专注于他所热衷的工作,他决定离开该机构并发展自己的教练与培训事业。

他是透过 Creative Results Management 完成他的第一个专业教练培训;虽然在那之前他已经有好多年的教练个人与团队的经验。自那时开始,他就常透过培训和讲习会来帮助领导者把教练技巧融入他们的领导角色。

育群是位专业认证 (PCC) 教练。他精通英文与中文,并能够用这两种语言进行教练与培训。他和妻子和两位女儿定居在新加坡。

Lori Webb, PCC

Lori's clients benefit from her warm demeanor and her global coaching experience. She lived and served 20 years in Asia—Japan, Indonesia and Singapore—forming her unique coaching style and expertise. She is a graduate of four professional coaching programs and is an ICF Professional Certified Coach (PCC). Since 2005, as an instructor, mentor coach, and coach, she has equipped thousands of Christian leaders. 

Rowena Yiu, MCS, RSW, PCC (姚敏慧)

Rowena is passionate about inspiring people for discovery and growth through deep conversations. She is a registered Social Worker and a certified consultant on numerous tools and assessments including Birkman, MBTI and EQ-i 2.0, etc. She has been serving in CRU for more than 25 years, and she is skilled in providing training, mentoring, and coaching to individuals and teams.

Rowena is an ICF Professional Certified Coach (PCC) who works with ministry and marketplace leaders. She can train and coach in English, Mandarin and Cantonese. Rowena lives in Hong Kong with her husband and two daughters.

敏慧熱衷透過深入的對話,激發人們去發現和成長。她是一位註冊社會工作者,並擁有多項評估工具的專業認證,包括Birkman、MBTI和EQ-i 2.0等。她在CRU任職超過25年,擅長為個人和團隊提供培訓、教練和指導。她是國際教練聯盟的認證教練(PCC),能以英語、普通話和廣東話進行教練和培訓。敏慧與丈夫及兩個女兒,定居於香港。

Kim Zovak, D.Min., MCC

Kim is an experienced coach, trainer, and leadership consultant with non-profit leaders and organizations, as well as an ordained pastor. Her passion is helping leaders multiply their impact by reproducing more effective leaders, and supporting organizations to build a coaching (aka people development) culture. Those who know Kim describe her as inspiring, enthusiastic and encouraging. She is a graduate of Creative Results Management's first professional certificate program and serves as an ICF PCC credentialing assessor. She hold the International Coaching Federation's highest Master Certified Coach credential. She lived in Australia and China for 14 years, currently living in California.


Keith WebbIf you're a Christian leader and want to multiply your impact, we can help. I developed The COACH Model® and our ICF-approved Christian coaching training to help you achieve organizational results while simultaneously developing people.

Since 2005, we led leadership development and coaching processes in more than 30 countries with over 350 organizations. In the past 3 years, we trained more than 10,000 leaders in coaching skills.

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