Meet the Creative Results Instructors

Creative Results Management Instructors are all experienced practitioners. They bring decades of on-field work experience and personal mastery in coaching and training. They work and live all around the world.




Keith E. Webb, D.Min., PCC

Keith is passionate about helping leaders multiply their impact. In 2005, Keith founded Creative Results Management, a global training organization equipping Christian leaders. He designed The COACH Model® and our International Coach Federation (ICF) approved coaching training. He has delivered training to leaders in more than 30 countries.

He lived 20 years in Asia – Japan, Indonesia, and Singapore. He is author of 7 books including, The COACH Model for Christian Leaders, and Coaching In Ministry. Keith’s expertise in cross-cultural leadership development led to his doctorate in transformational leadership.

He is an ICF Professional Certified Coach and Past-President of the ICF Washington State chapter. He and his family currently reside near Seattle. Keith blogs at keithwebb.com.


Claire Buswell, PCC, MA, MSc

Claire is an Irish/English coach, trainer, and communications consultant. She worked in international development cooperation in Africa and Europe for over 10 years before completing her coach training with Creative Results Management in 2012.

She is drawn to working with non-profit professionals, creative/social entrepreneurs, and those navigating transition. Especially passionate about empowering women and people working on the front lines of social justice, she also enjoys training coaching skills that foster life-giving impactful work environments.

Claire is a Professional Certified Coach (PCC) with a background in Communications and Psychology. She grew up in Amsterdam, the Netherlands, and is currently based in Seattle. 


Charles Hooper, Jr., M.Div., MCC

Charles is an Atlanta-based Executive and Leadership Development Coach. He is a trainer who has worked with ministry and marketplace leaders around the world. With 29 years of pastoral experience, Charles has worked with motivated pastors to carry out their pastoral calling with faithfulness and fruitfulness.

Since transitioning out of formal pastoral ministry, he started Hooper Leadership Coaching LLC. As an expression of ministry, he now “Accelerates Leaders” who are business owners and C-Level leaders. He is a Master Certified Coach with the International Coach Federation (ICF). Charles is married to Jill and has 6 adult sons. 



Julie Jones, PCC

Julie is a people person and is especially drawn to encourage and develop Missional Entrepreneurial leaders who want to make a lasting impact in their current contexts.

Though currently living in Tennessee, Julie and her family lived 6 years in France and 2 years in North Africa working with International communities. This global experience coupled with her background in Psychology and coaching training give her a passion and unique insight to offer meaningful help to people of different cultures and stages of life.

When she is not coaching, you can find her hiking, biking, creating or enjoying time with friends and family.


Richard Lim, PCC (林育群)

Richard Lim is passionate about developing leaders and helping them to build high-impact teams.

Richard previously worked with Cru for almost 30 years, during which he worked with leaders from various parts of the world to help them lead effectively. He started his own coaching and training business so he could focus on his passion.

While he has been coaching individuals and teams for many years, he received his first professional coaching training through Creative Results Management. Since then he has been conducting training and seminars to help leaders integrate coaching skills into their roles.

Richard is an ICF Professional Certified Coach (PCC) who is fluent in both English and Chinese and can train and coach in both languages. He and his wife, Perlin, and two daughters are based in Singapore.

林育群热心于培育领导者并帮助他们建立和领导高效能的团队。他曾在一个国际非营利机构 (Cru) 任职近三十年,期间大部分时间与来自世界各地的领导者协作,帮助他们更有效地领导。为了能更专注于他所热衷的工作,他决定离开该机构并发展自己的教练与培训事业。

他是透过 Creative Results Management 完成他的第一个专业教练培训;虽然在那之前他已经有好多年的教练个人与团队的经验。自那时开始,他就常透过培训和讲习会来帮助领导者把教练技巧融入他们的领导角色。

育群是位专业认证 (PCC) 教练。他精通英文与中文,并能够用这两种语言进行教练与培训。他和妻子和两位女儿定居在新加坡。


Félix Ortiz, ACC

Félix’s passion is developing leaders and helping them to reach their full potential. He lives in Barcelona but travels extensively across Europe and Latin American where he is well known as one of the pioneers in leadership development in those continents.

Author of many books, Félix has a Bachelor's degree in History, a Master degree in Christian Education by Southwestern Baptist Theological Seminary of Fort Worth, Texas and another in Education by the Universidad Nacional de Educacion a Distancia of Madrid, Spain. His training in coaching comes from the Newcastle College in the United Kingdom and Creative Results Management. 

Félix has worked with Cru, known in Europe as Agape, for the last 35 years holding different responsibilities and being for several years the European director for Staff Care and Development. Currently training leaders on coaching and leadership in across Europe and Latin America.


Kevin Stebbings, CPC, PCC

Kevin is from London, England, has lived in Europe, Asia, and the USA. As a seminar leader and coach he specializes in time management, team diversity and cultural stress. Kevin comes from an engineering background and trained at International Coaching Academy. He has a passion to empower others to live effectively and impact their communities. He and his wife, Jennifer, live in China and provide coaching and training to cross-cultural leaders around the world.



Terry Walling, D.Min., ACC

Terry Walling is President and founder of Leader Breakthru, an innovative resourcing agency focused on creating breakthrough experiences for leaders and local churches. He is author of the book; “STUCK! - Navigating the Transitions of Life and Leadership." He coaches and consults with ministry and marketplace who are committed Christ-followers and long to see that their lives count for the Kingdom of God.

Terry speaks at church and denominational conferences, workshops and seminars, and is a popular Men’s Retreat speaker. He teaches in the Doctor of Ministry programs in Seminaries across North America in the areas of Lifelong Leadership Development and Advanced Leadership development. Click to see Terry's website and blog.

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Lori Webb, PCC

Lori's warm personality and insightful coaching are much appreciated by those with whom she works. Lori lived 8 years in Japan and 5 years in Indonesia and speaks both languages. She is married and has two children, both born abroad, and resides near Seattle. Lori has developed and facilitated workshops on thriving abroad, personal development, and understanding your child's personality.

The International Coach Federation designated Lori a Professional Certified Coach (PCC). She is a graduate of CoachU's Core Essentials Program and Results Coaching Systems. She has completed numerous workshops and informal training on cross-cultural adaptation and personal development. Lori graduated from the University of Washington (Seattle) having studied Communications.



Kim Zovak, D.Min., MCC

Kim is an experienced coach, trainer, and leadership consultant with non-profit leaders and organizations, as well as an ordained pastor. Her passion is helping leaders multiply their impact by reproducing more effective leaders, and supporting organizations to build a coaching (aka people development) culture. Those who know Kim describe her as inspiring, enthusiastic and encouraging. She is a graduate of Creative Results Management's first professional certificate program and serves as an ICF PCC credentialing assessor. She hold the International Coach Federations highest Master Certified Coach credential. She lived in Australia and China for 14 years, currently living in California.



Steve Ogne, D.Min.

Our friend Steve passed away in 2015 after a long series of illnesses. Steve was an internationally known trainer, coach, and consultant on starting new churches. He was an early pioneer in the field of coaching, coauthoring Empowering Leaders Through Coaching in 1995. He also coauthored the popular Church Planter’s Toolkit. The bulk of Steve's time was spent coaching leaders to multiply disciples, leaders and churches (3000+ hours!). TransforMissional Coaching is a don't-miss ministry coaching book. 

FROM KEITH WEBB

Keith WebbIf you're a Christian leader and want to multiply your impact, we can help. I developed The COACH Model® and our ICF-approved Christian coaching training to help you achieve organizational results while simultaneously developing people.

Since 2005, we led leadership development and coaching processes in more than 30 countries with over 350 organizations. In 2019 alone, we trained more than 3,550 leaders in coaching skills.

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